Dignity Health

UI / UX / wireframing

the brief

Interbrand hired me as a freelance UI & UX designer to support the website re-design and improve user experience for Dignity Health, the fifth largest hospital system in the U.S.

With over 280 medical facilities in 3 different states, the extensive web platform has a complex information architecture, including separate websites for each of its 150+ hospital and care center locations.

Facility Landing Page

what I did

I created wireframes and designed the user-interface for Dignity Health's main website, templates for regional and hospital sites, informational pages about the history and leadership of the healthcare organization, pages for editorial content, and pages for classes and events.

To create rich user experiences for patients, I also created mockups for new features, including the Find a Doctor tool and an improved billing experience. Additionally, I supported development of visual style guidelines.

Wireframes

Final Prototypes